FAQ’s

Frequently Asked Questions

Find answers to common questions about our healthcare licensing, credentialing, and management services. If you don't see your question here, feel free to contact us directly.

Answer: The timeline varies depending on the emirate and facility type, but generally ranges from 3 to 6 months. For DOH (Abu Dhabi), DHA (Dubai), or MOHAP facilities, the process includes application submission, document verification, facility inspection, and final approval. Prime Axis Management streamlines this process by ensuring all documentation is complete and accurate from the start, often reducing delays significantly.

Answer: Absolutely. We provide comprehensive support for international medical graduates, including dataflow verification with your home country licensing authority, exam registration (PrometricPearson VUE), license application preparation, and activation support. We guide you through each step to ensure a smooth credentialing process across all UAE health authorities.

Answer: DOH (Department of Health) governs Abu Dhabi, DHA (Dubai Health Authority) oversees Dubai, and MOHAP (Ministry of Health and Prevention) regulates the Northern Emirates. Each authority has specific requirements, application processes, and standards. Prime Axis Management has expertise across all three jurisdictions and can guide you to the appropriate authority based on your facility location and type.

Answer: Yes, we offer comprehensive accreditation support including gap analysis, documentation preparation, staff training, mock audits, and on-site support during the actual accreditation survey. We work with various accreditation bodies including JCI, ACHSI, and local UAE standards to ensure your facility meets all requirements for successful accreditation.

Answer: Our facility management outsourcing covers regulatory compliance management, quality assurance programs, staff credentialing and training coordination, audit preparation and management, license renewals and updates, and ongoing liaison with health authorities. This allows your team to focus on clinical excellence while we handle the administrative and regulatory complexities.

Answer: Our fees vary based on service type, complexity, and timeline. We offer competitive pricing with transparent quotes tailored to your specific needs. Contact us for a detailed consultation and customized proposal. We believe in providing excellent value through expertise that saves you time, reduces errors, and ensures successful outcomes.